Terms of service
Last updated: November 13, 2026
In short: these are the terms for using www.bdsindustrial.com and for buying from it. By using this website or placing an order, you agree to them.
1. Who we are
This website is operated by BDS Industrial Solutions Inc. In these terms, "we", "us" and "our" mean BDS Industrial Solutions Inc.
These terms apply to everyone who uses the website, including visitors, customers and anyone who sends us a quote request. They work together with our Refund policy, Shipping policy and Privacy Policy. If you do not agree with these terms, please do not use the website.
Our online store is hosted on Shopify, which provides the platform we use to sell our products to you.
2. Using this website
By using this website you confirm that you are at least the age of majority where you live. You may not use the website or our products for any unlawful purpose, and you may not send viruses or any other harmful code. If you break these terms, we may end your access to the website right away.
3. General conditions
We may refuse service to anyone, for any reason, at any time.
Information you send through the website, other than payment card details, may travel unencrypted over various networks. Payment card details are always encrypted when they are sent.
You may not copy, resell or reuse any part of this website without our written permission.
4. Information on this website
We work to keep the information on this website accurate and up to date, but we do not guarantee that it is complete, correct or current. Specifications, drawings, data sheets and photos are provided for reference and may change without notice.
Before you buy or install a product, confirm that its specification and certification suit your application. If you are not sure, ask us.
5. Products and prices
Prices can change without notice. Prices are shown in the currency selected on the website and do not include taxes, shipping or duties unless we say so.
Some products are sold online and others are priced by quote. We may change or discontinue any product at any time, and we may limit the quantity we sell to any person, company or region.
We try to show our products as accurately as we can, but colours and details can look different on your screen.
6. Orders, billing and account information
We may refuse or cancel any order, or limit the quantity ordered. If we change or cancel your order, we will try to let you know using the email address or phone number you gave us.
You agree to give us current, complete and accurate purchase and account information, and to keep it up to date so we can complete your order and reach you when we need to.
7. Quotes and custom work
A request sent through the quote list is not an order, and no payment is taken. We reply with pricing and lead time.
Products and custom work supplied under a written quote are covered by the terms on that quote together with these terms. Where the two differ, the quote applies.
8. Installation and hazardous locations
Many of our products are used in industrial and hazardous locations. Installation must be done by qualified people and must follow the product instructions, the applicable electrical code and local regulations.
You are responsible for choosing a product that is rated for the area classification and conditions of your site.
9. Third party tools and links
The website may give you access to third party tools or link to third party websites that we do not control. We provide these as they are, without any warranty, and we are not responsible for their content, products or services. Use them at your own risk and read their terms first.
10. Feedback and project information
If you send us feedback or suggestions about our website or products, we may use them without any obligation to you.
Project details, drawings and specifications that you send us for a quote or a custom project are used only to answer your request and to do the work.
11. Personal information
Personal information you give us through the website is handled as described in our Privacy Policy.
12. Errors and omissions
Now and then the website may contain a typo, a mistake or an omission in a product description, price, promotion, shipping charge or availability. We may correct any error, update information and cancel an order that was affected by it, at any time and without prior notice, including after you have placed the order.
13. Prohibited uses
You may not use this website:
- For any unlawful purpose, or to ask others to take part in unlawful acts
- To break any law or regulation that applies to you
- To infringe our intellectual property rights or those of others
- To harass, abuse, insult, harm or discriminate against anyone
- To submit false or misleading information
- To upload or send viruses or any other harmful code
- To collect or track the personal information of others
- To spam, phish, scrape or crawl
- To interfere with or get around the security features of the website
14. Warranty and limitation of liability
Any product warranty is the one stated in writing for that product or on your quote.
Apart from that written warranty, this website and the products sold through it are provided as is and as available, without any other warranty or condition of any kind, whether express or implied, to the extent the law allows. We do not guarantee that the website will be uninterrupted, timely, secure or free of errors.
To the extent the law allows, BDS Industrial Solutions Inc. and its directors, officers, employees, affiliates, agents, contractors and suppliers are not liable for any indirect, incidental, special, punitive or consequential loss or damage, including lost profits, lost revenue, lost savings, lost data and replacement costs, that comes from your use of the website or of any product bought through it, even if we were told it was possible.
Some places do not allow certain warranties to be excluded or certain liability to be limited. In those places, our liability is limited as far as the law permits.
15. Indemnification
You agree to indemnify and hold harmless BDS Industrial Solutions Inc. and its affiliates, officers, directors, employees, agents, contractors and suppliers from any claim or demand, including reasonable legal fees, made by a third party because you broke these terms or broke the law or the rights of a third party.
16. Severability
If any part of these terms is found to be unlawful, void or unenforceable, that part is removed and the rest of the terms stay in force.
17. Termination
These terms apply until either you or we end them. You can end them by no longer using the website. We can end them at any time without notice if we believe you have not followed them. Obligations and liabilities that arose before the end date continue after it.
18. Entire agreement
These terms and the policies posted on this website are the whole agreement between you and us about your use of the website, and they replace any earlier agreement or communication on the same subject. If we do not enforce a right or a part of these terms, that does not mean we have given it up.
19. Governing law
These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there.
20. Changes to these terms
We may update these terms at any time by posting the new version on this page. Please check this page from time to time. If you keep using the website after a change is posted, you accept the change.
21. Contact
BDS Industrial Solutions Inc.
8399 Ontario Street, Vancouver, BC V5X 3E8, Canada
info@bdsindustrial.com
+1 (604) 435-1879